GOLF COURSES

A. Decide what type of project it will be.

Our project is about beginner’s golf courses through visiting different golf courses in Toronto and GTA.

B. Determine what you need to find out about the pair and make notes.

Could you please tell me when they will available?
They will available next summer 2010 during the week.
Would you mind if I ask how much they expect to paid for the course?
I think that they expect to pay 60 per hour.
I need to find out what kind of sponsorship they are looking for?
Maybe they need to get a Golf town as a sponsorship for this project.
I wonder if you could tell me what kind of hours they are willing to put in.
For this kind of course we suggest around 5 hours per week

C. Review/discuss your information need at pre-interview meeting.
We will have to ask why these courses are for beginners.
Remember to ask where we are going to find our new students.
Don’t forget to explain how the sponsorship works.
I will tell them that the price include the transportation to different courses.

D. Interview your candidates and takes notes
Pardon me, may I ask you what handicap do you have?
Excuse me; I was wondering if you can help me to recommend me a friend to take these courses.
Would you mind telling me how much money are you available to pay for these courses?

TEQUILA

David told me that tequila was producing by agave plants. Also, he said that there were four different types of tequilas, white, añejo, reposado and mezcal. He explained me that the mezcal has been increasing its price due to tourism demand. But, he said mezcal was cheaper than the others types of tequilas. Tequila has gotten importance in liqueur market and I did not realize that tequila was gaining importance. Finally, I asked him if he was bringing some sample of tequila but he apologized for no bringing it because it is forbidden at the university but he invited me to drink in a Mexican party next week.

WE ARE HIRING!

The Company:

Known for its creative product development, V&H Marketing Corporation was founded in 2000 by Valentina Mercaldo and Henrique Andrade. Since then, the company has increased a hundred percent a year, being recognized as the most reliable and profitable Canadian organization. When asked about what their company sells, the partners` answer is: “Creativity, the most valuable resource during a new product launching process”. The company has helped large firms to keep their market leadership, for example: Coca-Cola, General Mills, Unilever, etc.

In order to reach our goals and maintain this success we need talented professionals like YOU!

What type of project it will be?

The project consists of launching a new product to meet youth requirements and expectations. It needs to be new for the world and also provide high profitability rates to the sponsors. The development of the manufacturing process is a requirement as well, and for this reason, the product must meet the technological capabilities available in the market. The concept and more details about the project are going to be released after the hiring process conclusion.

What kind of profile fits our needs?

Applicants for the job must be available full time; however, providing that they attend a weekly meeting, they can work at home. From time to time, the performance of the workers will be evaluated because, besides the basic wage payment, ten percent of the monthly profits will be distributed among outstanding employees. Graduated professionals from the following courses are welcome to apply: Marketing, Business Administration, all Engineering, Finance and International Trade.

Although no minimum experience is required, the more experience the applicant has, the bigger the chances of joining us. In addition, knowledge of some design software such as Auto Cad, Cam and CAE would be an asset.

The Hiring Process:

Applicants must send us their resume to hr@veh.ca from December 1^st up to January 15^th. A resume assessment followed by an online English and Mathematical Proof examination make up the first stage of the hiring process. Those approved will be invited to an interview with our directors at our main office, which is located in Toronto. The applicants should check their email box frequently since all communication of the program will be done by electronic means.

The Interview :

Finally applicants may be required to attend a formal interview, by which we can evaluate certain personal characteristics and we should determine whether the applicant possesses all the requirements to be part of our team.

Listed are several questions we likely want to ask during the job interview:

Open-Ended Questions:

- Tell me about yourself.

- What are your greatest strengths?

- What is your greatest weakness?

- Where do you see yourself in the next 5 years?

- What accomplishment has given you the greatest satisfaction and why?

- What do you now about our company?

- How do you think other people describe you?

- What is your salary history?

- Why should we hire you?

- In what sense do you think that you can make a contribution to our company?

- What have you learned from your mistakes?

Behavioral-based questions:

- Give me a recent examples of a situation you have faced when the “pressure was on”. What happened? How did you handle it?

- Describe a project you were responsible for starting. What did you do? How did you work out?

- How do you create a marketing strategy?

- Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way

- Give me an example of a time when something you tried to accomplish and failed

- Tell me about a time when you were forced to make an unpopular decision

marksintermediateclass

Shun________

He was born April 11th 1989 in Tokyo, Japan. His name means strict or very big mountain which is recipitous to climb. He have one bigger sister and one younger sister. Bigger one is 25 years old and younger one is 10 years old. When he was young before attending kinder garden school.

He was living Hong Kong because his father was working there. However he do not have memory at that time. The moment he went a river which is not big, he was 6 years old. He was swimming in the river and he slipped so he cannot touch his foot to bottom of the river. But he was saved by a rock.

He was stuck by the rock. He was almost dead. Also when he went to a sea with my family, he was floating by riding boat. Little big wave came and his boat was capsized. I nearly drown but hisger sister saved my life.

After that event he really hate the sea he xperience deathe twice. hishobby is playing socer. hebelong school soccer club. heis doing goalie. hisschool is one of the strong team in New York State. Game results are on the web site written below.. The team name is Keio Unicorns.

http://www.thejournalnews.com/apps/pbcs.dll/section?category=SPORTS02 histurning point is the moment when hentered high school. Before heentered the high school, do not have best friends whom hecould share fun with. However hes living in the school dormitory so heand my friends are always together. hisfriends are alike one family. hethink hes not living a lot. he s just eighteen years old so hislife will be funnier from now. I believe so.

Tamez---- The youngest student

His name is Adrian Mariao Tamez Vea. He was born may 27th 1990 so he is seventeen years old. He comes from Monterrey, Nvevo Leon, Mexico. He likes to eat Mexican food and also Sushi. He loves hard rock music. His favorite group is Plastilina Mosh and The Strokes. He is attending high school whose name is Colegio Regiomontano Contry. He always bother his teacher who is a woman named Myriam Villarreal. He has one older brother and one younger sister.

When he was attending kinder garden school, he burn a bed in his house but it was not big fire so he was safe. Also he almost ate a coin of ten pesos. He had a lot of experiences. He usually goes playing pool and goes to home to have parties on weekend. As soon as he took driver license, he crushed his father’s truck. His father had to sell it.

His hobby is cycling. I think cycling is not his hobby because he is profettional of cycling. He belongs Mexico national cycling team. Before he came here, he had won a mach in Mexico so he could go another country to have a mach. However he was too young to go there so he came Toronto to study English. However he will go to the Championship, he promissed.

He is also good at playing soccer. When I played soccer with him and his friends I realized that all Mexicans are good at playing soccer. By the time I came here, I heard many South Americans are good at the one even they do not belong soccer clubs. This is true. He proved this thing to me.

Finally he has a website. Please go to his website and check who he is.
www.fotolog.com\tamez___p
Our life has just began. I hope your life will be good.
Cheers!!

Richard

Two days ago, I met Richard in the library after the TOEIC exam. We talked about our life and turning points. It was really interesting time, because I could more detailedly know about my friend Richard and his life. He was very good listener and storyteller, so I could interview very comfortably. This story is about him. I'd like to invite you in his story.

Lee, Yi An is his original name that he has. He was born in Hsin Chu city, Taiwan, in 1980. When he had a birth, He was only son and last member of his family which inclcluded grand mother, father, mother, and sister. when he was 3 years old, His family had moved only one time from Hsin Chu City to Tao Yuan County. At that time, he was so young, so he couldn't remember exactly. He had active hobbies. He liked to play baseball, bowling, and computer games.

Let me talk about his turning points. As I told you already, Richard had an older sister who is very samrt and clever. He said that by the time he was young, however, she was a factor of his stress. She studied very well. Even, whenever she had an exam, she always got the first grade. He was usually compared with his sister, so he got big stress from study when he was young. I think that was a reason, he had less interesting to study at that time. In Tiwan, only 10% of junior highschool student could enter the public senior highschool, but because of his grade was not very well, he couldn't enter the public senior highschool.

Instead of the public senior highschool, He chose the training college. He studied about computer science in the training college, but when he was forth grade, he thought that if he would graduate only this school, his academic background was not enough to get a job whitch he want. Lichard decided to go to university. Entering the university was very difficult in Tiwan. Only 5% of training college student could join the university. He studied very very hard, and finally he could pass the exam for entering the university. Lichard steped up close to his goal. It was first turning point of him.

I think almost people who took military service learn something important for them from the military, because that is specific experience, and hard time. As other Tiwan gays, after he graduated university, he had to join the military service. Lichard chose the different way than the other guys, and joined a reserve officer exam. He passed the exam, and than he became resorve officer. He handled people. Because of he worked in a regiment, he had to response so many people. He solved peoples problem, and made plan to support other soldier. It was hard time to him. He suffered from heavy stress, but by the time he learned how to arrange the much task, and how to handle about people. It was his second terning point.

He wanted to become a consultant, even though his major was different. If he had opportunity, he wanted to work in foriegn company in Taiwan. That's why, he is studying English here now. I think he is very sincere person, and he has good attitude, so I believe he is going to get his dream. I wish his success.

written by Eddy

Interview: All about the lovely Ai Masuda

Ai Masuda is japanese born in Shiga on 21st of September 1982. Shiga is a beautiful city in the middle of Japan. There is a big lake in the center of this prefecture. Sometimes she swam there.
The meaning of her name is LOVE! Her parents chose her name because they wanted everybody loves her too much. In fact she is amazing and maybe the name helped.

She has two brothers and they are in Japan at that moment. The oldest has a license to be snowboarding instructor because when he finished the high school he decided to go to the mountains during a year to improve and learn all about this sport. Nowadays he works in a factory doing something totally different: make machines to construct cars! The youngest don't have a exiting life yet, he is a student and his major is low.

We talked about her family and them I asked about her work life. I was impressed! She is a financial bank officer and sells investment trusts. When she was between the ages of 21 and 22 years old, she had a part-time job at a real estate company as an office clerk. That was her first experience to get a job in a society. She had another part-time job before but she felt that work in a society is a big responsibility. At that time she learned a lot about jobs and the activities in a company. For example, she learned how to write a paper, greet older person, them she chose a banker. The hard part is that she works in Osaka. Osaka is often dubbed the second city of Japan and was historically the commercial capital of Japan, so it's important place for her business. Well, she wake up at 5 am, goes to the train station and arrived at bank at 8 am. She works until 10 pm every day and have to take the train back/again for 2 hours! I said that she have to move to Osaka, because this routine is stressful. She said that she is always tired but she don't want move because her parents support her and she doesn't have to wash clothes, make dinner, supermarket and etc. It's a good excuse, I said!
At that time I decided don't talk about her particular life to don't disturb her time here in Canada.

Ai time life's:
1982 Sep 21th I was born.
Preschool(from 4 years old to 6 years old)
Elementary school (from 6 years old to 12 years old)
Junior high school (from 12 years old to 15 years old)
High school (from 15 years old to 18 years old)
University (from18 years old to 22 years old)
Worked at Bank (from 22 years old to 24 years old)
Financing,sell investment trust
NOW in Toronto!!

Cecilia's life

Cecilia Santos is a pretty lady who came from Brazil. She was born in Rio de Janeiro which is the most famous city in Brazil. They have a big samba carnival.

There are 6 people in her family. They are her father,her mother and three brothers. She is the only girl in her family. I thought she had to be a princess. Her older brother is 29 and he is a doctor. The second brother is 25 and he works as a lawyer. The youngest is 23 and he is a university student whose major is a geography. He heard he is very handsome and he even had a job as a model.

She lives with her family near the beach. They can see the beautiful beach from their house in the summer time. Many people come to visit them to enjoy their vacation. Her hobby is surfing. She can be surfing all year around. Especially winter,she have a big wave. But it is too cold to surf in winter,she goes surfing in summer. She also chooses the beach to depend on the situation. I tought she had to be a good surfer.

She graduated university when she was 22 years old. After she graduated,she worked with business process modeling,project coordinater,because her major was business.The moment she graduated university,she got a job,when she was 22 years old. I thought she was really serious woman to keep herself improving.

She had worked at the same campany for 4 years,and after that she changed her company because she had a offer to come to a new company. It was a good decision for her. She got up at 6:30 am and left home at seven. She drove her car to the office everyday. It took one and a half hours commuting every day in heavy traffic. She came to Toronto to improve her English. After she get back in Brazil, she will look for another job.

Who is Angel...

This journal is chance to know each other. I am going to introduce Angel . His Spanish name is Angel Bracho and he lives in Caracas, Venezuela. He was born in september 15th 1984. I hadn't known where Venezuela is, before I met Angel. He said venezuela had been a colony to Spain in the past and Venezuela became independent in 1811. He has four siblings and mother, his father died four years ago. He has two brothers and two sisters. Martin is 39 years old and the major in Graphic Design and Jose is 41 years old and the major in Economist. Veronica is 30 years old and her major is Lawyer. Marilena is 26 years old and her major is Economist. His mother'name is Marilena 51 years old and her job is tading business.

He finished elementary school (Colegio Santiago de León de Caracas) in 1990-1996, and finished middle school (same name) in 1996-1999 and high school in 1999-2001 and University (Universidad Catolica Andres Bello) in 2001-2006. I have to finish military service, but he don't need to work at military.

He studied Enginer telecommunication in University, and he want to be a owner of an important company of telecomunication's services in latin America. He need to English ability Because he want to be a owner in latin America. That' why he study English. He want to speak English faster and easily and get high Toeic score. He is going to stay here for 6months and than he'll come to own country. He likes playing sports and watching sports on TV. But his favorite sport is baseball. He has played baseball since he was 7 years old. He likes to watch the Major League Baseball and Winter League in Venezuela, his favorite team in US is the Florida Marlins. He likes to keep touch with his friends and he is interested in the good happiness of my friends. He likes to take the leadership in a group.

He has three importants moments in his life. The first when he turned to 18 years old because in Venezuela It is the moment that they are legaly an adult. As soon as he turned to 18, he had to change to more responsabilty and mature.
Second ,his University Graduation. Until he graduated, he did not have responsabilities to get a job because his parents gave him the money for do the things of his life, but as soon as he graduated, his mother said to him that Her responsabilities to gave me the money was endend for that reason I got a job and I was totally independent of my parents.
Third, When his father died. The moment his father died, he learned that the life is really important and It is too short.
He always thinks that he should have learned English more younger. I believe that my friend Angel can be able to get anything what he wants.

The Gene's Life

For the journal of this week, I am going to talk about the life and the turning points of my Korean friend Gene, for me was an interesting work because I could learn so much about the Korean cuture and their lifestyle. I met him in my first month in Toronto in the PGIC.


His Korean name is Yoon(last name) Jae-Sik(first name), he was born in Busan, Korea the December 1st of 1982. He is the son of Yoon Yeo-dong and Seong Yun-gye and he has a younger brother of 22 years old that his name is Yoon Ji-hoon. His Studity life begans when he was 8 years old when he started the Elementary School in the Yeon-po School.


After he finished the elementary school, he went to the middle school in the Song-Dong School and he ended the school's life at the age of 19 in the Jung-ang High School. He loved the international trades, for that reason he selected that major for studied in the University of Subangsa when He was 20 years old.

The moment he turned to 21 years, he went to the military service and It was the first turning point of his life like the most of the Korean guys. Before he did the military service, he didn't know what he wanted to do in the rest of his life. By the time he worked in army, he thougt many times about his life and his future. If he hadn't gone to military service, he wouldn't have changed to more mature and independente.

At the Age of 25, He finished the university and he saw the necesary to study English because the betters companies of Korea require people who can speak Englisn. After he though that, he came to Toronto to study English for 6 months. The moment he came to Toronto, he had his second turning point because he had never been in other country before and this opportunity was perfect motive to have a new experiences, he could study english and he have learned about other cultures and he feels that he can change to be more mature and more mental.

His Hobby is swimming, he have learned swimming for 6 years, he can swinm all styles, but he also likes to do kendo. In the future, he wants to be a trade officer at major company or banker because he can make much money. And his english goal is talk to foreigner easily and get high Toeic score. The most important regret of his life is that he should have traveled to the other cities in Korea.

My Student - Bob

We were short one pair for this activity so that I had to interview Bob. I asked Bob, whose real name is Lee Young Chung, a few questions. In high school, he had to study many many subjects. He studied these subjects to get into his university. His university is called Shun Chin University and it is in Korea.

Before he took his entrance exams, he studied mathematics, science and natural history. His favorite was mathematics. As soon as he finished his studies, he entered this university. If he had studied just a little harder, he would have been able to get into a better university in Seoul, but that is life.

Up to that point in his life, he had never studied so hard. Thinking back to middle school, where he had not been an excellent student, he wishes that he had had better marks. Before I entered high school, I did not get very high scores. He had not been so interested in his studies.

He always liked to play computer games on his computer. He liked soccer alot and played a defensive middle field position. "I would have entered the most famous university in Seoul, if I hadnt played so many games.", Bob said.

You can improve your English skills by speaking, reading newspapers, listening to American movies, and just listening more. At first, he couldn't understand alot that was said in class. By the time he had been here for a couple of weeks, things improved for him.

He has a good friend in Korea who recently proved the importance of friendship. He got sick. As soon as he heard that he was not feeling well, he started to visit Bob every day. After school, he would bring him food. Although he did not know how to cook, he bought prepared food which was delicious.

He plans to start a business providing networking solutions to companies. He likes Canada and wishes he had more money to spend. If he was given the chance, he would like to stay in Canada.

A Short Biography of Mark teacher

My Teacher Mark!

I think anyone want to know that who he is, so that this homework stimulates my interest. Frankly, speaking I wanted to interview a classmate. Anyway, I felt interested while I was interviewing him. Do you know him well? If you don’t know him then this will help satisfy your curiosity. So let's start getting to know Mark.

Mark was born in 1957 in Montreal, Canada. His father was also born on the same street. When he was 10, he who had one sister and one brother was oldest. In 1967 his families moved to Burlington, Canada and he finished first grade. He grew up there until he was 13. The moment he was turning up 13 one day,his father told him they had to move to Vancouver, British Canada. When he was 14, he had serious problems because the last brother was born. That’s why he had to help his mother. As soon as the brother turned up 1 year old, they were going to move in Europe again.

His turning point was when he was 15. He entered at Copenhagen International School. He told me that there were a lot of turning point when he lived in Copenhagen. He visited a lot of countries, Germany, Sweden, the Netherlands, Spain, France and Italy. That’s why his father sold road construction equipment so that he could have a wealth of experience with many countries.

The next, he went to Russia in that same year. Speaking in Russian was very interesting to him. He loved to study and went to Egypt on the vacation. His teacher, Jerry Dekker taught him a love of history and took his class to Egypt as a school trip.

I asked him that who gave him a deep impression and he answered it was Abraham Lincoln who insisted that liberty, peace and justice. He respected such a Abraham Lincoln and he was eager to follow an Abraham Lincoln's mind and explained why he wanted to teach students and we have to learn something that can improve our lives constantly. He wanted to make his students obtain various knowledges. Besides he desired to have many chances to make and keep friendly relationships with his students through teaching. Finally, he told me getting free was the ultimate goal of teaching and learning to us in our lives, looking at me.

After listening his thinking, I could look back on my life and think about the reason I have to study and learn until I get free of real value.

Thank you for reading.

The story of Eddy

I got a task from my teacher to write something about your classmate. My partner was Eddy, who is a young sporty Korean guy. I mention sports because, all the hobbies that he told me are related to sport; table tennis, soccer; and basketball, etc...

However, we went to library after school and had an interview for each other. We had to find out more details before writing. From now on, I would like to introduce this nice guy Eddy as I have known.

KIM DAE SUB is the Korean name of Eddy. He was born on 1 Jun 1984 in Seoul city, by the time there were seven members in his family, included grand-grandmother, grandparents, parents, and his brother. His family had ever transferred three times, but he couldn't remember the detail things because he was very young.

During the interview, I could feel he treasured his family very much, and always kept good relationship with all family members. He has a nice brother who older than Eddy just one year, Eddy learned lots of things from his brother. Seemed it's a really nice family. Unfortunately, his grand-grandmother passed away by the time he was sixth grades at elementary school. Eddy got shocked and felt upset, because his grand-grandmother took care of him carefully and nicely, even he slept with his grand-grandmother until she gone. However, Eddy was aware of how precious the family to him! He said that was the first turning point of his life.

Let's talk about his career of studied. Eddy got good grades when he studied at elementary and junior high school, because his mother is an elementary school teacher and always pushed him study hard. Pressures and punishments are the only things he could remember during that period.

After Eddy graduated from junior high school, he went to senior high school smoothly. But he didn't study very well, because he spent lots of time to hang out with friends. The grade of senior high school would influence which level of university you could go, so his parents worried about that.

However, he felt happy and had lots of beautiful memories during this period, even the grade is not very well. To deserve to be mentioned, by the time Eddy studied at third grade of senior high school, he was interested in a new subject named commercial trade. He liked to do research of the subject and always got high grades in this class. Furthermore, he found out the direction of his major in university. I thought this could be the second turning point.

Eddy also had a great time after he entered university to study commercial trade, although he didn't get the scholarship because of he played too hard. However, he made a lot of best friends in the beginning of university.

By the time he finished the courses of sophomore, he paused the semester and entered Military service to finish his duty. He didn't want to go to Military service after he graduated from university, just like the most Korean man did. Luckily, Eddy was assigned to a rear-service department of the Army and had responsibility to manage a warehouse, the task just matched with his major things. He learned lots of things from it, for instance: how to manage goods, materials, and equipment. Therefore, he thought it's a very useful and great period. Of course, this is the third turning point for him.

After Eddy discharged from Army, he met some classmates who had already graduated from university. Even they studied very hard during four years of university, but found out a good and suitable job still was very difficult to them because of the poor English ability. After that, Eddy was just aware of the importance of English. So he didn't go back to university directly but getting started his English learning journey. He went to the Philippines for three months , after that he arrived Toronto to continue his English learning. The forth turning point of his career.

Eddy want to enhance English ability and enlarges his horizon during the time he stayed in Canada, because that could help him to get job in a trade company after goes back to Korea. Just like most of man wanted, Eddy hopes someday he could become a CEO of big corporation. Good luck to him!

--Written by Richard.

Would you rather practice Yoga or study Spanish?

There are many kinds of schools in Toronto and they are not very expensive to start learning. If I took the same class in Japan,it would be more expensive than in Toronto. I thought that it was a really good chance for me to study something and to make friends,so if I was really interested in these school,I would have gone to take the class. Now,I'm interested in Yoga. Yoga can help relaw myself and keep my body healthy. I'm also interested in Spanish,because my classmates speak Spanish and my roommate comes from Chile. She always tells me about her country,so Iwant to know her language and culture. Yoga class which is named "breathe" is in 2253 Bloor st,west. It's just west of Runnymede subway station. I went there to get information last Thursday. The class had already begun,so I had to wait there a few minutes to open the door. I thought that it was weird. After the door opened,I asked the staff why you would close the door. She answered that Yoga was a very spiritual exercise,and I needed to focus on my own. That's why they closed the door while they had a class. They have 6 kinds of Yoga,Ashtanga Yoga,Hatha flow Yoga,Iyengr Yoga,Restorative Yoga,Core Yoga and Yoga for runners,so I asked her which the best was for beginner. She recommeded me an Ashtanga Yoga beginner's level which was a style of Yoga in India. It was traditional Yoga style,so students who were completely new to start practinig could learn the fundamentals. I also asked her if I started to learn Yoga,was there something to know before attending the class. She said to me below 4 points. 1. I have to arrive 10 or 15 minutes before the class. 2. I don't have to eat at least 3 hours before the class,because Yoga used a full stomach. 3. If I had a experienced a serious injury or had serious chronic health problems,I would have to check with my doctor before beginning to practiceYoga. 4. If I take the Yoga class,I should attend the class once or twice a week at least,because Yoga was most beneficial when practiced regularly and I also had to practice in my house almost everyday. They have many kinds of fees,I could buy a one month pass,it cost $110,but just one time is $12. George Brown the Toronto City collage which has 4 campuses in Toronto was 160 Kendalane at Dupont subway station. They have a lot of classes,only in the subject areas, we can learn 10 languages,AmericanSign language,Chinese,French,German,Greek,Italian,Japanese,Portuguese,Russian and Spanish. Spanish courses have 3 levels. I asked the information staff whether I could taken a beginner I course. She said to me that this course is an introduction to Spanish language and Hispanic heritage. The class involves a balanced approach to language acquisition and cultural awareness,so I should take this course. Before I went to the school,I would check their website. It has already begun, so I asked her when the next course will start. She said to me that the next course's schedule will be decided by the middle of July,so I have to check their website. If I take the class,I can sign up for them on the website. It cost about $200,and 30 hours Monday after school. I'm interested in both of them,so Iwill check the schedule and buy a Yoga mat or Spanish dictionary.

Yoga and Filates

I came to Canada for studying English. English is important for my life, but as we know, only studying English is the work which is tired and too bored. I need to make my life enjoyable. That's why, I am looking for interesting things to do is for my extra time. People usually find these pleasures through hobby or learning something. I think Canada has good system about that. There are many community centers and clubs in Canada, so pepole can contact them easily.


My hobby is playing many other kinds of sports, but this time, I researched about Yoga and Pilates. When I played sports like soccer and swimming, I felt I don't have pliability. I also needed right posture of body, so Yoga and Pilates was attractive to me.


When I looked for community center, around people recommend me to go YMCA. They said YMCA is cheaper than any other center, and facility is not bad comparatively. I visited to Metro-central YMCA which was near the Wellesley subway station. It was smaller than my thought, but when I entered to inside, my thinking was changed. There were nice facilities. People were swimming and playing some sports like basket ball. I went to front desk, and I asked about Yoga and Filates programs. Manager gave me information about their program kindly.


They had Yoga and filates programs, but I couldn't choose only two programs because they had mambership system. If I want to learn something or want to use YMCA facilities, I had to make mambership. It included everything. I just needed to sign up about program what I want. I could sign up Yoga class and Filates class. Only first time, I could experience for free, but adult general mambership fee was $56.18 including tex per month. There was joining fee for first time member, but I didn't need to pay joining fee because I was full time student.

Excepting holyday, They had have Yoga class. On Monday, Tuesday, and Thursday, they had Filates class. I asked about between Yoga and Filates. She said Yoga was more focused physical than Filates. In Yoga class, people could learn method of meditation and stretching. Filates was focused body. In Filates class, I could learn pliability and I could increase power of muscles.
Learning is important to person, because we can improve our life to better, and we can make our life being happy.

FITNESS CLUB AND SPANISH CENTRE

For the Journal of this week I had to visit two different places that the people could take courses for their extra time. The first place that I wanted to visit was a Gym because I used to do physical exercise and training in Caracas and I want to do the same here in Toronto, so I went to Yonge Street Fitness Club that was near to our School. In the place it was complicated to go inside the club because the receptionist did not want to give me the information and an access to the gym until I brought her my personal information for an insurance that I couldn’t understand. After that I went inside the place and I talked with a Club’s Sales Representative who described me about the programs and the prices for the packages for the membership of the gym.

The program of the club included a Cardio Theatre with treadmills, lifecycles and recumbent bikes, a Free personalized programs and fitness consultations every two months, a Free Yoga classes, Pilates, Spinning, Step and Stretch, etc, a Tons of free weights and machines and a Nutritional Consultant. And the prizes were between $44 and $ 100 per month depends of the long of the contract.

For my second experience I was interested to visit a place where the people could learn about the Latin-American’s culture. Last Thursday, when I was in the subway to return home, I read an advertising of a school with the name Spanish Centre that offered salsa’s classes and I took the telephone number for do the investigation. Last Friday, I visited the place where a person told me about the courses that the people could take in the School, he explained me about the courses of Spanish, the classes of Salsa and the classes of Tango. For the courses of Spanish, they offered courses during mornings, evenings and Saturdays, and the person could choose to take most courses either once a week or twice a week, while for those interested in a more intensive program, It was possible a three day a week courses, the prizes of the courses were between $100 and $285 depends of the program’s intensive. For the Dance Courses, the school offered a program of 5 week of duration with a one class of an hour a week and the prizes were between $ 70 and $120.

Based in my experience I would prefer to go to the fitness club to take the classes of salsa because in first place In Venezuela I will have the possibility to learn to dance salsa for a lower price and in second place I think that by joining in the fitness club I can go there every day and maintain my body active and trained as I had been doing in Caracas.

If you need to get more information you will visit these two websites
www.ysfc.info.
www.spanishcentre.com.

Learing from something

I am a high school student now and I will enter university. The general people don’t study after they graduate a university. Even if the studying is what they love to do; for example, martial arts, yoga, and computer and so on, they may not take courses. However we could study from these kinds of schools. If I took courses in Toronto, I would attend soccer and flight school. I would like to introduce my journal.

I think flying in the sky is everyone’s dream. I would like to be a pilot as my job. After I graduate university I will take an employment test of airlines. I also would take a private airplane license so I decide to attend flight school. The school I attend is Canadian Flyers Inc. This school is located on Toronto City Centre Airport which is very close from center of Toronto city. Private License is most common type of license. If I took this license, I could take my family or friends to vacations. I asked information desk about private license. He answered most students come here want to take private license. However I am not Canadian so I have to meet some requirements. Requirements are that students can speak, read, write and understand English. If they are attending schools whose first language is English, they don’t need evidence. If they are not, they have to have a score of at least 500 on the TOEFL. Also they document which shows they could pay fees. To have the license we have to finish at least 40 hours ground instruction which is subject and we could fly by using simulation flight. The thing I most interested in is fees. The fees depend on type. Most expensive type costs $255. Also there is cost of instructors. It costs from 50 to $65. I noticed taking the license take a lot if money.

I also interested in playing soccer. I belong high school’s soccer team. I would like to continue soccer after I enter a university. Playing soccer is my hobby so I searched about Carlos Rivas Soccer School. It is located at Vaughan so I cannot go there to talk them so I checked their web site. Carlos Rivas is a famous player in Chile. When he played in Copa America in 1979, he was a finalist. I am playing as a goalie so I checked their goalie coaching. They have expert coaches which my school doesn’t have. They could do coaching following things; ball handling, shot stopping and position techniques. Now I am attending summer school so I cannot play soccer and I really want to play it. Cost is that participation in summer camp which is 4 days long costs $170. I think this is very cheap and easy to participate.

I really want to learn something even if I will be an adult. We could learn a lot of things which is very good and I want to have much knowledge. Have a fun rest of your life. The studying keeps continuing.

ｍｉｄｗｅｋ ｃｙｃｌｉｎｇ ｃｌｕｂ ａｎｄ ｅａｇｌｅｓ ｃｌｕｂ ｓｏｃｃｅｒ

ｍｉｄｗｅｅｋ　ｃｙｃｌｉｎｇ　ｃｌｕｂ．　



Midweek Cycling Club Inc. puts on the cycling events which other clubs use for training and is the GTA's only road racing development club. Simply put, it is our goal to facilitate your transition from a dreamer to a doer. Midweek organizes four elite races every year, a 26-week long day-a-week criterium series, an equally long learn-to-race program for aspiring road and multi-sport cyclists, and in the autumn a weekly cyclecross clinic/training facility at Centennial Park, Toronto.

Founded in 1995 and incorporated as a not for profit in 2002, Midweek Cycling Club is dedicated to road racing and development of new riders of all ages. The club has a membership of 100+ and regularly attracts over 300 participants to its elite events.

Our weekly events, held between April and December, include:
Two "Learn-to-Race" programs for youth through to adults that draws 50+ aspiring competitors per week

Every Tuesday, the famous Midweek Series, a hotly contested training criterium with turnout of 100+ racers weekly
Ontario's only weekly cyclecross clinics in the autumn

The Midweek Club also organizes several major racing events each year. The most prominent is the CHIN International Picnic Bicycle Race held every July 1 for the past twenty six years at Exhibition Place in Toronto, which Midweek has organized since the mid 1990's. The event, which includes races for men and women (from novice to elite levels), as well as children's and community races, regularly attracts cyclists from as far away as Quebec and New York State. Participation is generally about 300 to 400 riders, with tens of thousands of spectators. It is one of Canada's "must-race" clasics.

Midweek Cycling Club is affiliated with the Ontario Cycling Association, and sanctioned by both the Canadian Cycling Association and the international governing body, Union Cycliste Internationale.

the criterium its been run during 1 hour and 2 laps more
there are intermediates finish and points for the winners.

ｔｏｒｏｎｔｏ　ｅａｇｌｅｓ　

ｉ　ｗｅｎｔ　ｔｏ　ｃｈｒｉｓｔｉｅ　ｐａｒｋ　ｔｏ　ｐｌａｙ　ｓｏｃｃｅｒ　ａｎｄ　ｉ　ｓｅｅ　ａ　ｔｅａｍ　ｐｌａｙｉｎｇ　ｓｏｃｃｅｒ　ａｎｄ　Ｉ　ａｓｋ　ｆｏｒ　ｉｎｆｏｒｍａｔｉｏｎ　ｂｕｔ　ｔｈｅｙ　ｏｎｌｙ　ｓａｉｄ　ｍｅ　ｔｈａｔ　ｔｈｅｙ　ｔｒａｉｎ　ｉｎ　ｃｈｒｉｓｔｉｅ　ａｎｄ　ｏｔｈｅｒｓ　ｐａｒｋｓ　ａｎｄ　ｔｏｌｄ　ｍｅ　ｔｈａｔ　ｉｔ　ｃｏｓｔ　１０５　ｄｏｌｌａｒｓ．

Ａｎｄ　ｔｈｅｙ　ｔｏｌｄ　ｍｅ　ｔｈａｔ　ｆｉｒｓｔ　Ｉ　ｈａｖｅ　ｔｏ　ｄｏ　ｐｒａｃｔｉｃｅｓ　ｔｏ　ｓｅｅ　ｉｆ　ｉ　ｃａｎ　ｐｌａｙ　ｉｎ　ｔｈｅｉｒ　ｔｅａｍ，　ａｃｔｕａｌｌｙ　ｉ　ｄｏｎｔ　ｌｉｋｅ　ｉｔ　ｂｅｃａｕｓｅ　ｔｈｅｉｒ　ａｒｅ　ｎｏｔ　ｐｏｌｉｔｅ　ｗｉｔｈ　ｍｅ／

ｂｕｔ　ｌａｓｔ　ｆｒｉｄａｙ　ｉ　ｗａｓ　ｐｌａｙｉｎｇ　ａｎｄ　ａ　ｐｅｒｓｏｎ　ｎａｍｅｄ　ｌｕｉｓ　ｆｒｏｍ　ｐｅｒｕ　ｔｏｌｄ　ｍｅ　ｉｆ　ｉ　ｗａｎｎａ　ｐｌａｙ　ｉｎ　ｈｉｓ　ｔｅａｍ　ａｎｄ　ｉ　ｓａｉｄ　ｙｅｓ　ｏｆ　ｃｏｕｒｓｅ　ｓｏ　ｎｏｗ　ｉ　ａｍ　ｉｎ　ａ　ｔｅａｍ　ｆｒｏｍ　ｔｏｒｏｎｔｏ．　ｗｅ　ｐｒａｃｔｉｃｅ　ｔｕｅｓｄａｙ　ａｎｄ　ｔｈｕｒｓｄａｙ　ａｎｄ　ｓａｔｕｒｄａｙ．

Ｉ　ｆｉｎｉｓｈ　ｉ　ａｍ　ｈａｐｐｙ．


ｔａｍｅｚ
　

Continuous Education of Toronto City Hall

Welfare System is one thing I impressed since I came to Canada, especial in public system of Continuous Education. This time, I would like to introduce some public sport courses that held by Toronto City Hall. In fact, I went to two places to gather information, so I would divide the journal into two parts.

I got an assignment from teacher that related to find out some courses information from education institute or public organization. I thought about which kind of course is interesting since I heard the journal, and three answers emerged from my brain; They're ski, photographic, and ball games. That's the way I was going to surf on Internet and tried to find some resources out.

Fortunately, two institutes provided some courses that I was looking for, one is Toronto District School Board (short called for TDSB), and the other one is Toronto City Hall. Seemed TDSB provided lots of interesting activity, for instance Photographic, Skate and some ball games. But the problem is, they only provided the course list of spring period on the Internet. Therefore, I decided to gather further information from their office.

The headquarter of TDSB is located on west side of Toronto (2 Trethewey Drive), not close to downtown. When I arrived the building of TDSB, I was wondering why they only had a few people around there, not as busy as PGIC. Followed the sign, I found the office of continuous education. The secretary seemed a little bit surprised when she saw me. May I help you? She asked. Yes please, I want to know some courses information during summer period of continuous education. I told her the purpose why I came here. I'm sorry, but we only have ESL program during summer time. Unfortunately, the quota of enroll is full, so you've to wait until fall. She said. How about the information about fall period? I just want to get some information. I'm sorry, the plan of fall period isn't finished yet. She answered. I was shocked by the answer, because I couldn't get anything from here but a introduction of ESL program. Had a phone call before you go to a place is the only thing I learned from this school.

After that, I changed the destination to a Community Centre that near my homestay named by Matty Eckler CRC. Maybe I could find out some courses from here that's held by Toronto City Hall. I hope at that time. Entered the Matty Eckler Centre, I walked toward the information counter. Could you please give me some informations of continuous education of this centre? I asked him first. I'm sorry, all the informations are included in FUN GUIDE, but we don't have a copy one for you. What kind of course are you interested in? I could show you right now on Web Site. He explained the problem to me. I want to know Ski, Skate, or some ball games courses. I asked. We don't have Ski or Skate course during summer time because of the weather, but there are some ball game courses you could join. We've Basketball, Badminton, Ball Hockey, etc... He answered. Seemed Hockey and Badminton are interesting, how about the fees and schedules? I wanted to get some further information. Ball Hockey class would be started from 4 July, and Badminton class is scheduled on 7 July. Both of the classes are once a week, and two hours of each time. You just need to pay CA$2.50 per class when you come. If you think you would come to class regularly, you could consider about the following payment options. For example, if you pay CA$150 to buy an one year passport, you could come here whenever you want and no more charges. He described the rules and showed me five kind of payment packages.

Checked the information again, I told him I would consider about that and thanks for him, then I left the Community Centre. It's a pity that they don't offer baseball activity, or I would join them. If I have to make a choice, I would rather choose Ball Hockey class than Badminton. Because Badminton is a popular sport in Taiwan already, but it's not easy to play Hockey in my country. I think that's a chance to learn these kind of sports in North America. However, I was impressed by the Continuous Education they provided. You don't need to pay too much money, then you could learn lots of different things outside from school. If you're interested in these courses, come to get further information as following link.
http://www.toronto.ca/parks/torontofun/index.htm

Swimming and Squash courses...

I got a homework to research two courses that I want to learn in Toronto. Most men like sport, I am also one of them. I decided to research swimming and squash courses. Because my friend had asked me to learn swimming in YMCA on last week, I have already known which pool is cheap and nice.

I went to YMCA near the Bayview TTC station on last Friday. I asked manager some questions and got a brochure, and than I was looking around swimming pool and shower bath. If I want to swim, I have to sing up YMCA membership. YMCA membership offers many things.
1. 6line 25meter pool and hydraulic lift training pool
2. Full size gymnasium
3. Dance Studio
4. Group fitness classes including: Step, Boxfit, Muscle, Works, Yoga, Tai Chi amd more more
5. indoor walking/running track
6. Stretching areas
7. Cyclefit Studio
8. Personal training

I can use pool a day and sing up membership a month. Adult day Pass costs $14 a day. Adult general membership costs $56.18(with GST) a month. I thought to sing up membership is cheaper than to cost each day. I can use pool from 6a.m to 11p.m on Monday to Friday. It is opened pool 7a.m on Saturday and Sunday(including holiday). It is possible to lesson swimming.
If I need to deactivate YMCA membership, I have to notice until 10days.

After finishing research YMCA, I went to the Dunfield culb at Eglinton. A manager said "If you want to get some information about our club ,you should draw up your name and address and phone number". I could get information after drawing up something about me. Should I want to learn sqaush, I have to sing up membership. It was similar to YMCA. Adult membership costs $88 a month. If I am student, I can cost $169 for 3months. It has special promotion, so called "student fee". Promotion system always changes each month. YMCA hasn't special promotion system.

Membership offers squash court as well as gymnasium and Yoga. There are 40 trainer, but squash trainer is just four. There are four squash courts, I can use anything when it is unoccupied and I can use squash racket in free. I can use court from 7a.m to 8:30p.m. If I want to refund, I have to notice until 10days.

It is different to promotion system between YMCA and The Dunfield club. If I want to learn swimming or squash, I have to sign up membership in both clubs. I can use just pool or squash court , I don't need to sign up membership in Korea. I don't konw which way is better, but I am in Canada now and I have to sign up membership in order to use pool or squash court. That is my point.

My experience about Yo-ga class

I decided to learn Yo-ga. I hadn't decied the other one yet so that I wanted more information. You can ask me why you want to learn Yo-ga which is not common for man. When I was in India, I had done it for three months. The exercise made me that lead to spiritual ease and keep one's health. I could have learned the more things if I'd had enough time. I would like to learn it again.

After the school, I went to the library, is located on near the Bloor-Yonge station, that is why Karen teacher said there was lots of information. As soon as I reached, I asked a worker the information where it get, etc. She just gave me a schedule of the library. I was disappointed with the answer which just shows time to learn english. The moment I wanted to see some posted information on a wall, I noticed that the person could give me the information that I want. When I approached her, she smiled to see me. She looked like an angel of mercy. She gave me much information very kindly. She recommend YMCA as the place.

The following day, I visited to YMCA and I asked a person who was like a conductor to lead me to Yo-ga class. When I got into the class, I felt a little disappointed. I thought there were a lot of people before I entered there because Yo-ga is very popular exercise in Korea and India ,so there were a lot of Yo-ga classes and many people who wanted to learn it. By the way, there were a few people in the class. Anyway, I took part in the Yo-ga class. I did it after a long interval ,so it was difficult to me at first, but soon got used to do it. While playing Yo-ga, I found different thing between Indian Yo-ga and Canadian's. Though Indian's has various motions, their motions are so classical, while the motions in this class was suitable to Westerners' constitution. So it left something to be desired to me. After finishing class, I felt somewhat better.

Having dinner, I told my japanese friend who lives at same house I'd like to join the Yo-ga class together but he didn't answer to my proposal. Frankly,speaking he seemed to be a little annoyed about the exercising. So I didn't tell more about that.

The next day, I was surprised that I didn't feel tired though I didn't sleep for a long time. Besides I slept well and in fact beat the alarm in the morning. The moment the japanese friend saw me, he who knew that I was usually a bad sleeper was also extremely surprised at my deed and then he told me he would like to join the class right now but after a short time, he said,"Sorry, it was just kidding". I just answered,"ok". )-:

If you want to become YMCA member, you must pay Merbership Fee and then you can enjoy everything you can there. I wanted to join another class too but I didn't have enough time.

* Time schedule
M,W : 9:30 am ~ 10:30 am , 2:30 pm ~ 3:30 pm (M); 4:45 pm ~ 6:45 pm (W)
T,T : 7:15 am ~8:30 am , 4:35 pm ~ 8:50 pm
S,S : 3:45am ~ 4:55 am

* Fees
Membership fee = Adult General( 22 yrs +) $56.18(with GST)

If you want to get more information you will visit this site.
http://www.ymcatoronto.org/

tamez

i went to roger wireless and this is my information.

Return/ Refund/ Exchange Policy
A representative from AirSource will discuss the problem and arrange for repair or replacement.

Callular phones, pay as you go, TotalPhone, prepaid products ready for You, earpieces, headsets, faceplates and antennas are non-refundable. A $25.00 restocking fee will apply on returns.

Accessory items will be refunded with a receipt in original condition within 14 days of purchase. Warranty will not be done without an invoice. $7.00 express exchange charge for accessory warranty.

thanks.

tamez..!!

hi:
I choose Roger Wireless.
I choose because i am too lazy to looking for a BMW agency
and my celphone have Rogers wireless in the screen.

i went to roger wireless and ask for the people that can help me in my homework i waited like 5 minutes and then I asked him some questions.
Of that its what im going to talk(but latter because i cant send the mail to my e-mail box)
=)

Best Buy- Customer Service Policies

Last Friday, I went to the Eaton Centre's Best Buy to ask them about their customer service policies. In there, I had to wait a few minutes to talk with a vendor because all of they were occupied with a client, after that time I talked with one of they and the vendor referred to me to a woman who was the Representative of Best Buy for all the cases of refund and exchanges products, I asked her if she could have a conversation with me about their policies and she answered that she didn’t have problem to help me.

At the beginning of the conversation with the Best Buy's representative, I asked her about their return, refund and exchanges policies, she responded to me that the customer must show the original receipt and a valid ID for all returns, exchange and warranty service. She also said that they had two different policies depend of the products.

The first kind of products were the computer, printers, cameras, A/C and DVD players that have 14 days from the date of purchase to make returns and exchanges. And the rest of their merchandise, they accepted returns and exchange 30 days from the date of purchase.

In the second part of the conversation, I asked her about a buyers insurance that the could be offered to protect any purchase from defect or damage, she responded to me that the customer could buy a Product Replacement Plan that give them a two years coverage of full replacement warranty and the cost depends of the product price.

The conversation finished when she brought me material which explains all the terms and conditions of their policies and replacement plans that Best Buy offer to their clients.

Finally, I want to express my surprise for the politeness of the representative who always was interested to bring me all the information.

Angel Bracho

I decided to know all about order online. If I bought online, how can I return a purchase my order? Actually we can buy everything online: books, computers, clothes, medicine, fruits and marriage services!

In my opinion you must have to be careful online. Please don't bay everything because some items cannot be returned. If you decided to find someone in the internet, have a date, meet and discovery that's not the best way, you just have to break up, don't return and try to find another love!

I love shopping and sometimes I do it online too. All sites have an area about policies and I visited http://www.hbc.com/bay/welcome.asp?content=flash to find THE BAY's policies. First of all, if you bought something online, you can return to any Bay or by mail. It's so different because if I bought something online is because I don't have time or because it's cheaper.

I think that people who only bay in the internet don't like to go to a store and see people so they have to return by mail. The policy is if you are not satisfied with your order, you are welcome to return it within 30 days of receipt but some items cannot be returned: ( for example: Gift Certificates , Hbc Gift Cards and Intimate apparel - for hygienic reasons- It's good!).

In my opinion this company have a good policy and protect clients

Customer Service

When you buy clothes, you think the clothes are the best at that time. clerks are sometimes recommending clothes so you think they are nice wear. I like to shop alone so I don’t like clerks suggestions. when you go back home and try it on, you sometimes notice that the one are not good enough, stained, torn or problems like that. I suppose it is because of the suggestion. Nobody likes wearing clothes which they don’t like. You would like to be able to return or get a refund. I think some people already have experiences like this. there are some rules about refund and return so we must be careful about return policies. I would like to present about Holt Renfrew return policies.

I went Holt Renfrew which is one of the exclusive shops in Toronto. I asked the information desk about their customer service policies. Holt Renfrew merchadise may be returned for exchange or refund within 28 days with the receipts. If you don’t have the receipts, the store will refund the product for the last known sale prices. I asked them if the clothe I bought 1 week ago had a stain on it, would you refund the one even if I worn the one once? They answered that it might be refunded if you were sure that the stain was not putted by yourself. However there is no evidence so even though you putted stain on it, the store will refund it.

Most clothes are cheaper than cars, laptops, or any electro devices but clothes are necessary to live. I mean, we are always wearing any kind clothes so you ought to satisfy what you buy. I also went two stores which are selling clothes. These stores have similar return policies to Holt Renfrew. What I am telling all of you is that you must buy clothes carefully and if you would return it, you had to do it as soon as possible.

I love shopping!!

My favorite store in Toronto is MAC. Do you know MAC? Of course everyone knows MAC. It is a famous cosmetic store in Canada. I love cosmetics that's why I chose the store. Last friday, I went to a MAC store in front of our school.There were 7 shop staff and they looked very friendly. A pretty shop staff told me if I needed help,I could ask her anytime. I told her that I was looking for an eyeshadow which suited me. She said to me that my skin matched all colors they had. I was really happy to hear that. I tried a brown one and I asked her that if I wanted to return their merchandise,I could return or refund it. She answered that if I wanted to exchange or refund their merchandise,I had to keep their receipts and go to the MAC stores within 30 days. I also asked her if I had a allergy after I used their merchandise or if I found some defective,I could refund them. She answered carefully that these cases depended on the situation. If I had any allergy or the merchandise was defective,I could come their store and talk with their maneger about the situation first,and then they would decide to refund or not. She kindly wrote down the key words and handed the paper to me. Finally,I selected a 4 palette eyeshadow which she recommended. I love it and use it everyday.

Customer Service Policy of "The Source"

Customer Service is a major important part of IT product service when consumers are surveyed. That's the topic I want to talk about. I went to an electric appliance store with classmates in Eaton Centre on Friday, the store is named The Source. I tried to know something about the customer service & refund policy of their company, and the course is listed as below.

First of all, I decided to visit a computer shop. My teacher had asked us to prepare some questions for the journal in the beginning. After that we getting went to the Eaton Centre. We took a walk in the big mall, and find out an electric product store The Source. When we just enter the sotre, an clerk came to us quickly and want to introduce something. It seemed not to be so bad, I thought. I opened my notebook to check my questions and want to take some notes during the conversation. Suddenly, he asked us:Is this a research or project for school? Yes! It's a academic research for school. We said. Sorry, I can't do that because of company policy, sorry I can't help you guys! He denied for our inquiry. Actually, I got shock at that moment because of his attitude. After that, I decided to change another way to get answer.I should inquire things to let clerk believe I really want to buy something from their store, not just a academic research.

Fortunately, another The Source branch appears in my eyes, and I know how to do it now. I hided my notebook and enter the store, took some time to look at detail information of two Desktop systems(one HP and one Acer), then one clerk came up and asked me if he could help me. Are you interested in Desktop? He said. Yes, I want to buy a Desktop system, could you please introduce this two systems for me? I said. Of course, what do you want to know? He answered. From now on, I'm going to get my answers.

Could I get refund or return if there're some issues occurred in this Desktop? I asked. And the clerk said:If there're any hardware concern, you could get refund or return within fifteen days after you buy the Desktop. Basically, it won't have problems after you use it over fifteen days. However, we provide one year guarantee to repair your computer for free with HP desktop. Now I've a question about coverage of guarantee, the clerk just said hardware concern, how about software issue? The Clerk answered: We can't guarantee for your software, because there're too many kinds of programs in operation system. Sometimes operation system would be crashed because of conflict or other reasons, that's not issue of our product.

Do you have extra insurance for the Desktop? I asked again and want to know some further information. Yes! If you want to extend the guarantee period, just need to pay an extra fee one hunderd and seventy dollars, then the guarantee period would be extended to three years. The clerk answered quickly. Do you need receipt or anything else if I want to get refund? I asked again. Basically, you just need to take your receipt and Desktop within the guarantee period. He said.

How many repair centres does HP and Acer have in Toronto? I was wondering and want to know. You don't need to know about repair centre if you want to choose HP Desktop, because we would do the repair service for you. But the same situation in case of Acer Desktop, you have to deliver the computer to their repair centre by yourself. You can find out the detail information on Website. The clerk said. Do I have to pay the delivery fee of Acer Desktop? I was thinking, and here is his answer. Yes, Acer doesn't provide free delivery service, so you can consider about that. However, the price of Acer Desktop is cheaper. Do they have customer service number or 1800 number? I said. I think you also can find it out on Website. Seemed he didn't know the answer. What method of payments do you accept, and how about monthly payments plan? I want to finish the conversation. You can use cash, credit card, or traveler's check in our store. Of course, we have monthly payments plan. Finally he said.

There were many consumers in store when I was doing this homework. So I said thanks to the clerk and told him I will consider about that!, then I left the store to finish this journal. Briefly, no matter clerk attitude or customer service policy, the second one branch of The Source is a good choice if you want to buy some IT product in Toronto.

Customer service of Sony Co.

When I got a homework from Mark, I thought how should I do homework. I decided to do homework with school friends. I went to Eaton center in toronto on friday. There were many stores.

First, I went to electronic shop, I forgot the name. Anyway I asked manager some questions about refund, change, warranty systems. And suddenly he asked me “Do you research in our policy for your school?”

The moment he heard to say “yes”, he denied to help us. He told me he can,t tell me anything about the store policy. I was looking for electric shops, and I found Sony Co. I asked manager refund, change, insurance system. He answered all questions very kindly.

He said that I could refund opr exchange for a new one after 30 days. If it is broken, you can fix it in free for 1year. Every products have insurance period for 1 year. You must remind that it is valid just in Canada. If it is broken when you left Canada, you have to pay money and fix your profuct in other stores. When you find some problems, you don’t need to go other stores. It is possible to fix, change products in our store. Please bring our store broken product, and than we’ll take over Sony Co. Sony Co. come to our store once a week because of taking over broken products.

I think it is nice shop for Canadian not for me. Global students including me live in Canada short time. If products are broken when we left Canada , we don,t have a way to fix it in free.
I hope that all stores in Canada have global service system.

Fido - Customer Service

When I said I wanted to buy a new cell phone and asked how can I making my new cell phone to my homestay family, thankfully my homestay mother suggested to give me her second-hand phone. She said that when I use it, it's better than I buying new one, because it was more cheap. I thought so and I got her phone. I thanked about her kindness.

I went to Fido store that located in Eaton Center to open a line. when I tried to make a line, there was some problems. My phone was a locked Roger's phone. when I checked phone, it didn't work well. A manager told me if I unlock and repair my cell phone, I can use it in Fido. If I want for that, I had to look for another repair shop for dissolving lock, because that store didn't do that kind of work. I didn't want it. I asked about the way to buy a new cell phone which has prepaid system, and asked about the customer service policy.

The manager recommended a phone. That cell phone's cost was $90. It included $25 of local prepaid airtime, but I needed additional $30 for buying sim card. I could return, refund, or exchange when I had any problem within the 15-day period. Whan I refund it, I couldn't receive $25 of prepaid airtime fee. It was bad news. I needed proof of purchase like contract or receipt when I refund or exchange it, and for return, cell phone had to be undamaged from me. If I put cell phone in the water, or broke it through drop, I couldn't refund or exchange it.

I asked about warranties. She said that I will have 1 year warrant period. During that time, I could replace my cell phone for free. I could repair or exchange it. In Toronto, only Fido flagship store which is in the Eaton center had repair shop. If I want to repair my cell phone, I could visit that store. I asked the telephone number for asking something to solve curiosity. She taught me store's telephone number(416- 597-1436), and address of Fido internet site(http://www.fido.ca/).

I needed more time to think to buy, and I needed more information of second-hand cell phone that my homestay mother gave me. I decided to buy cell phone at next time. It was very interesting exprience, because it was first time to gain some detailed information about product from foreiginer manager. I satisfied it.

My bitter experience

I went to the Eaton Center with my friends. It was my first time. I wanted to buy mp3 player so that I went to electronic shop. Frankly, speaking I have already had my mp3 player but now it didn't work right. Even I couldn't turn it on but I can't fix it because it is made in Korea. I sent e-mail to the company. After one day I received a mail about my complaing. The company gave me an information about the problem but it doesn't work till now.

When I went the electronics shop at the center, I wanted to buy a reliable mp3. Although, it was very expensive, it didn't matter to me. I just wanted to use it for a long time so that I chose creative product. I had heard the company is famous for a product about music. I asked the clerk somthing about the service of customer which was important for me. When I asked her about it, she said,"If you want to refund or return, you have to visit our store within 30days." and I asked if the proplem continues then, I can refund it. She said it is possible if the proplem was continuous and they couldn't fix it. In addition, she told me that if I wanted more time about the term of guarantee, I had to pay more money. It is different with Korea.

Eventually, I bought it. When I decided to buy it, I asked her that I can check it on the spot. She smiled to see me. She said I found any fault, she could change another one. She told me not to worry. At that time I could be satisfied. After shopping I went back home and I cheked the price at the website of the company. Oh my!! The price was cheaper than I bought. I couldn't go to bed because of the price.

Needs to be

If something is a necessity, you must have it or do it, or it must happen. In a sense this is a kind of modal.

If you saw the terrible conditions in which these people are living, you would appreciate the necessity to step up foreign aid. Something needs to be done soon, to help these poor people.

For anyone who is running a large company, a computer specialist is absolutely necessary to keep business running smoothly. Every large company needs a computer guy.

In affirmative sentences, uses need to do something (WITH "to"):

I do not understand their need to sell the house. They need to sell quickly because they have already bought another house. This house definitely needs to be sold quickly.

What are adjectives?
Adjectives are words that describe or give extra information about the qualities of a noun, a noun phrase or clause.
noun: an old filmnoun phrase an interesting movie for everyone to seeclause: It's unbelievable that we have not seen it yet.
Read the following passage and find the adjectives:
John Boorman's provocative, exciting and compelling thriller takes American poet James Dickey's novel to giddy heights of suspenseful stress and proves that Burt Reynolds can act. Central to the success of Boorman's culture clash nightmare, and what makes it resonate with such a rare intensity, is the powerful theme of red-blooded masculinity under a hostile threat.
Adjectives related to nouns or verbs:
beautiful ==> beauty (noun)drinkable ==> drink (verb)dangerous ==> danger (noun)talkative ==> talk (verb)
These adjectives often have suffixes or endings. I some cases the original noun or verb does not survive in common usuage.
impeccablepaternalimmaculateAmericanfragrantintelligenttruthfulSocialistimpressiveuselessobligatorycourageouswinsomestreetwisedusty
Participle forms:
The following examples are taken from the verb (to) bore.
Am I boring you? I haven't bored you, have I?
Boring is the present participle and bored is the past participle. Many adjectives have the same form as participles (examples: boring, bored, broken, breaking, closed, closing, exciting, excited)

Where do adjectives come in a sentence?
Single Adjectives
There are two usual sentence positions for single adjectives:

• before a noun (within a noun phrase)
• after a noun or a pronoun and a verb

Before a noun
a very old story
After a noun or pronoun and verb
It is cold
It is getting dark
Order of adjectives

1. size
2. shape
3. color
4. origin
5. material
6. use
7. noun

Example:a large sleeveless blue Italian woolen sailing vest

Welcome to our class blog-site for this session

This is important information that you should not share with people outside this class. We will be using this blog site to post and correct journals. There will be three journals, three presentations based on the journal worth a total of 225 marks and these marks will be used to calculated your mark for class participation. Your journals will be corrected online by your instructor, Mark.

Capital Letters

We always use capital letters at the the beginning of the following kinds of words. Of course, we use it at the beginning of every new sentence. We learned that in our very first English class. In the same class, we learned that we always capitalize the first person subject [ I ], always!


1. The names of the days, of the week, times of the year, events, holidays, but not usuallly the seasons.
Sunday Monday March Easter Christmas


2. The names of people, places, titles of books, titles of movies, any proper name or title. In longer titles and names we do not capitalize connecting words but just nouns, adjectives, adverbs and verbs. The exception for this is on the spine of a book but not on the cover.
Queen Elizabeth, Canada, Mars, the Middle East, Forrest Gump, The Ritz Carlton Hotel ,The United States of America, Gone with the Wind, The People's Republic of China, No Frills Supermarket, the Parliament buildings, Microsoft User Specialist, Yohei Kamamato, Mark, Humberto Pasqualli, or nicknames like Jose, Mo, Ji, or Choi.


3. The nouns of adjectives referring to nationalities and regions, geographic regions, political regions, religions, ethnic groups, or regions interplanetary or otherwise.
Russian, French, Thai, American, Chinese cooking, Korean food, the Atlantic Ocean, Hudson's Bay, the Saint Lawerence River, the Sea of Tranquility[on the Earth's moon], the Crimean, the Sea of Japan[Korea], New York City, Quebec City and the Artic.

My First Job

Before I graduated I was really worried about get my first job. In Brazil is very difficult to get a good job, especially, when you are young. The big companies usually ask about job experience and good English skills. At that moment I was not confident about my potential.

Once I was talking with my friend and he gave me an excellent recommendation. He told me that the best way to get a job was starting as a trainee. First I needed to be prepared in three important ways: 1) Business skills, 2) Knowledge about the company's history and 3) Good English skills.

After this conversation, I realized that I needed to improve my English skills. I talked with my father and we realized that the best way to improve my English was studying abroad. During my summer vacation, I went to USA to study. I studied there for 2 months.

By the time I returned to Brazil, I felt that I was prepared to get my first job. I read some companies history and signed up in their annual selection. When I did the selection process, I felt that it was very difficult but I was confident.

After a week one of the companies called me and said that I was selected. At that moment I felt very happy because I knew that I had reached my first target. After one year working very hard I was hired for the company. At that moment I became more mature and totally independent.