Customer service of Sony Co.

When I got a homework from Mark, I thought how should I do homework. I decided to do homework with school friends. I went to Eaton center in toronto on friday. There were many stores.

First, I went to electronic shop, I forgot the name. Anyway I asked manager some questions about refund, change, warranty systems. And suddenly he asked me “Do you research in our policy for your school?”

The moment he heard to say “yes”, he denied to help us. He told me he can,t tell me anything about the store policy. I was looking for electric shops, and I found Sony Co. I asked manager refund, change, insurance system. He answered all questions very kindly.

He said that I could refund opr exchange for a new one after 30 days. If it is broken, you can fix it in free for 1year. Every products have insurance period for 1 year. You must remind that it is valid just in Canada. If it is broken when you left Canada, you have to pay money and fix your profuct in other stores. When you find some problems, you don’t need to go other stores. It is possible to fix, change products in our store. Please bring our store broken product, and than we’ll take over Sony Co. Sony Co. come to our store once a week because of taking over broken products.

I think it is nice shop for Canadian not for me. Global students including me live in Canada short time. If products are broken when we left Canada , we don,t have a way to fix it in free.
I hope that all stores in Canada have global service system.