Customer Service

When you buy clothes, you think the clothes are the best at that time. clerks are sometimes recommending clothes so you think they are nice wear. I like to shop alone so I don’t like clerks suggestions. when you go back home and try it on, you sometimes notice that the one are not good enough, stained, torn or problems like that. I suppose it is because of the suggestion. Nobody likes wearing clothes which they don’t like. You would like to be able to return or get a refund. I think some people already have experiences like this. there are some rules about refund and return so we must be careful about return policies. I would like to present about Holt Renfrew return policies.

I went Holt Renfrew which is one of the exclusive shops in Toronto. I asked the information desk about their customer service policies. Holt Renfrew merchadise may be returned for exchange or refund within 28 days with the receipts. If you don’t have the receipts, the store will refund the product for the last known sale prices. I asked them if the clothe I bought 1 week ago had a stain on it, would you refund the one even if I worn the one once? They answered that it might be refunded if you were sure that the stain was not putted by yourself. However there is no evidence so even though you putted stain on it, the store will refund it.

Most clothes are cheaper than cars, laptops, or any electro devices but clothes are necessary to live. I mean, we are always wearing any kind clothes so you ought to satisfy what you buy. I also went two stores which are selling clothes. These stores have similar return policies to Holt Renfrew. What I am telling all of you is that you must buy clothes carefully and if you would return it, you had to do it as soon as possible.